Why Choose Freedom Debt Relief?

The Power of Numbers: The Size and Scope to Deliver the Best Results

• We manage more than $1 Billion of debt.
• We settle $25 Million of debt for our customers every month (and growing).
• We build proprietary creditor & collector relationships so we can do the best for our customers every day.
• We review every customer’s specific situation prior to enrollment to assess whether our program truly offers the right solution and even refer customers to other companies when we aren’t a good fit for our program.
• We negotiate accounts as a large portfolio, giving us the leverage to attain optimal settlements.
• We have industry-leading client retention and graduation rates due to service levels and settlement results.
• We provide 24/7 online account access and a new online consumer portal to help clients stay informed and be in control of their program.
• We provide a monthly statement that shares customized client program progress, including cumulative savings, progress and program duration.

Our Leadership is the Top in the Industry

• Our Core Values: Excellence, Integrity, Compassion, Innovation, Fun, & Success.
• Best in class senior management carefully selected from various industries.
• Hands on involvement with a focus on operational excellence from co-founders on down.
• Founded by Stanford Business School graduates.
• Over 100 years of cumulate experience in consumer finance by our management team.

Leader in Promoting Industry Regulation and Consumer Protection

• FDR is a leader in establishing consumer protections and effective regulation efforts on state by state basis in connection with and on behalf of TASC.
• FDR is demanding and setting higher standards for the debt settlement industry.
• FDR continuously works with several state legislatures to protect consumers' rights.
• Our goal is to ensure that consumers have all the available information and can make decisions based on their needs, including full transparency of options.

The Freedom Family – Our Employees Can’t Be Beat

• Over 500 highly-trained U.S. professionals that provide a level of customer satisfaction unmatched in the industry. Headquartered in San Francisco/Silicon Valley area with additional offices in Sacramento, CA and Phoenix, AZ. All employees go through in depth training and repeated quality assurance monitoring.
• Huge managerial focus on a positive employee centric culture which translates to superior customer service.
• A culture premised on shared values and a concern for teammates and our clients.
• Our customer service agents work in the same office buildings as the CEO’s and the top executives, assuring direct, executive-level oversight and quality assurance.

Certifications

• International Association of Professional Debt Arbitrators (IAPDA) – Platinum Member.
• Charter Member of The Association of Settlement Companies (TASC).
• TASC "Best Practices Accredited."
• Accredited by BSi Management Systems: "Accreditation is when an organization that provides certification, testing and inspection services is assessed by a third party against internationally recognized standards. It demonstrates the organization’s competence, impartiality and performance capability and is the key to reducing risk and ensuring that consumers, suppliers and purchasers can have confidence in the services provided."
• Audited by a Big 4 nationally recognized accounting firm.
• Bonded.
• D&B member.

Awards

• Winners of two Ernst & Young Entrepreneurs of the Year Awards.
• 3rd in Entrepreneur Magazine’s "100 Hot Companies."
• Named as one of the "Best Places to Work" by the San Francisco Business Times & San Jose/Silicon Valley Business Journal & Phoenix Business Journal.
• Member of Inc. 500.

Community Involvement

• Glow Foundation: Provides financial education, mentoring, and scholarships to high potential, college-ready students from under-resourced communities.
• Child Advocates of Silicon Valley: Trains and supports Court Appointed Special Advocate (CASA) volunteers to work one-on-one with abused, neglected, or abandoned children, helping to ensure that each child will live in a safe and loving environment and has the resources needed to grow up healthy and strong.
• Second Harvest: Rallies community resources to assist hungry people in Santa Clara and San Mateo counties in California.
• Best Buddies: Enhances the lives of people with intellectual disabilities by providing opportunities for one-to-one friendships and integrated employment.
• Samaritan House: Provides services to help meet the essential daily needs of more than 12,000 low-income people within San Mateo County, California.
• The Family Giving Tree: Provides toys and gifts for very low income children.