FREEDOM DEBT relief REVIEWS
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Trustpilot reviews
Freedom Debt is reducing the balances of my credit card debt payment just about half from what I really owe.
Victor Monge, US • Jul 07, 2025
Great communication. Very helpful
Jacklyn Charest, US • Jul 06, 2025
Celeste was very helpful and made sure I was clear on my next steps.
Annette Nelson, US • Jul 05, 2025
So far the company has taken over my debts. Just wish it would be faster as I am getting emails and letters threatening to take me to court. With my cancer diagnosis it is tough on me.
Denise Novotny, US • Jul 04, 2025
So far they have done what they say they will, customer sevice is been awesome.
Jeffrey Stover, US • Jul 04, 2025
Very professional and courteous, he quickly took care of my reasons for calling. He was knowledgeable and helpful getting my questions answered.
Cindy Welschmeyer, US • Jul 03, 2025
Rated 4.6/5 based on 46,470+ reviews. Showing only 4 and 5 star reviews.
BestCompany reviews
I had a great experience with them. The staff was extremely friendly, attentive, and knowledgeable. They made me feel confident in my decision. I appreciated their professionalism and expertise. I would highly recommend their services.
Ann • Jul 07, 2024
I saw now bit by bit of my debt settlement pay and the negotiation on my bank card been settled on a way now. Thanks
jay • Jul 07, 2025
Thank you for assisting me with knocking out my debt.
Angela Davis • Jul 07, 2025
They are absolutely amazing. Suzie Story answered all my questions and concerns. I have told all my family and friends.
Nick Milburn • Jul 06, 2025
Always super nice on the phone. They don't make you wait. They keep you up to date. Portal is easy to navigate. Love it 😀
Kat V • Jul 04, 2025
I am new to Freedom, but I have been so happy with the outcome of my process so far! Thank you!
Dominica Gonzales • Jul 04, 2025
Rated 4.7/5 based on 18,869+ reviews. Showing only 4 and 5 star reviews.
Consumer Affairs reviews
We used Freedom Debt Relief to help us get our debt paid off and it was the best decision for us. They are easy to work with, very thorough and get the job done just as they said it would go. Thank you FDR for getting us back on track and to a brighter fi...
Linda, Greeneville, TN • June 27, 2025
The process only took one phone call with an agent who was helpful, encouraging, and professional. My monthly payments have been significantly reduced and will allow me to get back on my feet. I appreciate the help Freedom Debt Relief has given me to get ...
Kristi, Centerton, AR • June 27, 2025
The associate at FDR was excellent. Patient, thorough, clear. She explained the program well and answered my questions completely. She was positive, supportive, and understood what I was going through. The online portal works well. I have signed in severa...
Steven, Milwaukee, WI • June 26, 2025
I had a very good experience with Jake on my original registration, and the people that I speak to at customer service. Thank your group for the kindness and help. I look for this program to help me get out of debt and back on my feet as we have had a cou...
Ronald, Jax, FL • June 26, 2025
When I was drowning in credit card debt, an ad that came up on my emails. I've been thinking about trying to figure out how to consolidate all of my debts, and after contacting Freedom Debt Relief, they quickly set me up with a plan. I provided them with ...
Angela, Columbia, MO • June 26, 2025
You all have been a god send, I appreciate the fantastic job you all are doing for me. The settlements that you have made so far have been done a lot faster than I expected. Thank you for all you have done. I will be letting anyone know just how I am sati...
Joyce, Wilder, KY • June 24, 2025
Rated 4.3/5 based on 33,795+ reviews. Showing only 4 and 5 star reviews.
Google reviews
I was with another company for just over 6 months and while I watched my escrow account grow, not one account had been settled and once they had me, the awesome customer service I had gotten turned into no customer service. So I switched to Freedom Debt ...
Tracy Smith • Aug 07, 2024
Speaking from the other side of Freedom Debt Relief, I graduated my program a couple of months ago now and I recommend it to everyone who was in my situation. It was so scary in the beginning, especially when you’re dealing with your credit score and mone...
Kristen S. • Jul 07, 2024
Where to start..Like many hard working people, I was beyond being able to handle my debt. I googled debt reduction programs and chose Freedom from Debt relief. The program was easy to navigate. The FDR folks have helped me every step of the way. Now I ha...
william dulaney • Jul 07, 2024
Thank you FDR best decision I have ever made. Such an amazing team of counselors so caring and professional always willing to help and put you at ease. I really appreciate all the support as I was struggling to find a way out of debt and thank God I made...
Gladys Rodriguez • Jul 07, 2024
Freedom Debt Relief was great for us. Not only did they help us with the creditors but we learned a lot along the way. Customer Service and legal help was outstanding. They stepped in and got us through what we couldn't do ourselves. We would recommend FD...
Douglas Mewhorter • Jul 07, 2024
I was in a place in my life where I decided I needed to figure out my future without debt. I didn't have a lot of debt, but it was overwhelming to me to think of how long it might take me to pay off my credit cards I had.. I then found Freedom Debt Relief...
Heidi Rigby • Jul 07, 2024
Rated 4.6/5 based on 514+ reviews. Showing only 4 and 5 star reviews.
Actual clients of Freedom Debt Relief. These clients’ endorsements are non-paid testimonials. Individual results are not typical and will vary.
AWARDS AND RECOGNITION
Questions about Freedom Debt Relief reviews
Is Freedom Debt Relief legit?
Yes. Not only is Freedom Debt Relief a legitimate company, it was one of the first companies ever to offer consumers debt settlement services when it was founded in 2002. Today, we employ over 1,600 people across the United States, and are accredited by the Better Business Bureau (BBB) with an A+ rating.
How long does debt relief stay on your credit report?
Different types of debt relief can appear on your credit report in different ways. Debt settlement, which is what the Freedom Debt Relief program offers, may appear as 'settled for less than owed,' 'Account paid for less than full balance,' 'Paid in full for less than the full balance,' or similar phrases. It will remain on a credit report for 7 years from the original delinquency date.
Will debt relief hurt my credit?
The way a debt relief program affects your credit depends on the details of your credit report when you enroll. Debt settlement may cause your credit score to decline, especially if you have a strong score when you enroll. That said, one important measure of financial stability is your debt-to-income ratio. As your enrolled debts are resolved and your overall balances decrease, your debt-to-income ratio should improve, which may benefit your financial profile over time. Freedom Debt Relief is not a credit repair organization and does not provide or offer services or advice to repair, modify, or improve your credit.
Is debt settlement really worth it?
Debt settlement, which is key to how the Freedom Debt Relief program works, is not the right solution for everyone. Are you having trouble keeping up with minimum payments on credit cards, personal loans, medical bills, or other unsecured debts? Are you unable to qualify for a good rate on a personal loan? Worried bankruptcy may be your only option? If any of these describe you, then debt settlement may be worth the credit impact it could have.
What is the downside to debt relief?
Any debt relief program that uses debt settlement can only work if you stop making payments to creditors, which will likely impact credit score and could result in legal action by some creditors. That’s why Freedom Debt Relief collaborates with a network of attorneys to support clients who may face legal challenges during the debt settlement process. Not all debt relief companies provide this, and Freedom Debt Relief provides it for no additional cost.
Is it a good idea to use a debt relief program?
If you struggle to keep up with minimum payments on credit cards, personal loans, medical bills, or other unsecured debts, then a debt relief program could be a good idea. It also could be a good idea if you are unable to qualify for a good rate on a consolidation loan, or seeking an alternative to bankruptcy. The bottom line is that as long as it aligns with your specific financial situation and goals, a debt relief program like Freedom Debt Relief could be a good idea.