Taking Responsibility for Debt While Avoiding Bankruptcy
UpdatedJun 27, 2025
- Melissa N. relays how her spending habits resulted in debt she couldn’t get out of
- Efforts to remedy her situation on her own – including a home equity loan and balance transfers – did not work
- Melissa explains why FDR’s debt resolution program was a better option than bankruptcy for her
Melissa N. was a homeowner and a mother with what she calls a "great job" that paid very well. The now-retired Fayetteville, North Carolina, resident explains that she got into bad spending habits with an "I want it now" mentality, as opposed to a "Do I need it now?" one. For many years, she found herself turning to credit cards to purchase items she wanted, without considering the consequences. "It wasn't something that happened overnight," she says of her mounting debt. "It was progressive."
She tried to remedy the situation on her own, by making bigger monthly payments, taking out a home equity loan and doing balance transfers. "I thought, being an educated woman with a bachelor's degree in engineering, that…I should be able to get out of this." But none of the steps she took changed her spending habits.
When she made the first call to Freedom Debt Relief, she talked with a representative who was "someone like me," says Melissa. "I felt stupid because of the situation I had gotten myself into."
However, the Freedom Debt Relief representative, "made me feel very comfortable," Melissa says.
The representative explained the program to her in detail, Melissa explains. "I felt very…confident that the program was what I needed." In looking at alternatives, Melissa says she was "embarrassed" to go through bankruptcy, and "did not want to have a bad credit rating haunting me for years." She also felt responsible for her debt, and wanted an option that helped her repay her creditors.
"You feel like you're drowning," says Melissa of her spiraling debt. "FDR was that life jacket."
"It was the best decision I ever made," she adds. "My only regret is…I didn't do it sooner."
Debt relief by the numbers
We looked at a sample of data from Freedom Debt Relief of people seeking credit card debt relief during May 2025. This data reveals the diversity of individuals seeking help and provides insights into some of their key characteristics.
FICO scores and enrolled debt
Curious about the credit scores of those in debt relief? In May 2025, the average FICO score for people enrolling in a debt settlement program was 593, with an average enrolled debt of $26,333. For different age groups, the FICO scores varied. For instance, those aged 51-65 had an average FICO score of 589 and an enrolled debt of $28,538. The 18-25 age group had an average FICO score of 548 and an enrolled debt of $15,062. No matter your age or debt level, it's reassuring to know you're not alone. Taking the step to seek help can lead you towards a brighter financial future.
Home-secured debt – average debt by selected states
According to the 2023 Federal Reserve Survey of Consumer Finances (SCF) (using 2022 data) the average home-secured debt for those with a balance was $212,498. The percentage of families with mortgage debt was 42%.
In May 2025, 25% of the debt relief seekers had a mortgage. The average mortgage debt was $236504, and the average monthly payment was $1882.
Here is a quick look at the top five states by average mortgage balance.
| State | % with a mortgage balance | Average mortgage balance | Average monthly payment | |
|---|---|---|---|---|
| California | 20 | $391,113 | $2,710 | |
| District of Columbia | 17 | $339,911 | $2,330 | |
| Utah | 31 | $316,936 | $2,094 | |
| Nevada | 25 | $306,258 | $2,082 | |
| Massachusetts | 28 | $297,524 | $2,290 |
The statistics are based on all debt relief seekers with a mortgage loan balance over $0.
Housing is an important part of a household's expenses. Remember to consider all your debts when looking for a way to get debt relief.
Manage Your Finances Better
Understanding your debt situation is crucial. It could be high credit use, many tradelines, or a low FICO score. The right debt relief can help you manage your money. Begin your journey to financial stability by taking the first step.
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Author Information
Written by
Aimee Bennett
Aimee Bennett is a communications consultant for Freedom Debt Relief. She’s passionate about marrying business with communications, making often-complex personal finance topics easy to understand through clear, concise and accurate language. When she’s not at her desk working with words and grammar, you’ll find her on her bike, in the pool, on a ballroom dance floor or teaching English as a Second Language.