What’s it Like to Go Through Debt Relief?

- Debt relief is an emotional journey with distinct stages.
- Debt relief takes time, but could improve your financial future.
- The debt relief journey may produce feelings of relief and accomplishment.
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Being overwhelmed by debt feels miserable. There are no easy answers for breaking out of that rut. However, if you’re ready to make a commitment to your financial future, enrolling in a debt relief program can be very rewarding.
In addition to the logistics of debt relief, you should be prepared for an emotional journey. It takes focus and patience to get through conquering your debt. When you reach the other side, though, you might feel as if the weight of the world has been lifted from your shoulders.
As with any long journey, breaking it up into shorter legs can make it more manageable. You can get a sense of what to expect and how you’re likely to feel each step of the way. This could give you the reassurance of knowing you’re on the right track.
Debt Relief Stage 1: Get Organized
Part of the stress that comes with too much debt is feeling that things are out of control. Solving the problem starts with getting organized.
What to expect
You’ll need to spend some time combing through the details. Gather details on each of your debt accounts: balances, account numbers, repayment terms, contact information, and so on.
At this stage, you’ll also want to identify which debts are good candidates for debt relief. Secured debt isn't well suited for negotiating with creditors. A secured debt is guaranteed by collateral (something valuable that the lender could take if you don’t repay the loan. For example, if you can’t repay your car loan, your lender could repossess the car.
Your unsecured debts (such as medical bills or credit card balances) are better possibilities for this process.
The other item on your checklist is finding a good debt relief firm, one that’s reputable and experienced. You’ll work with them to create a plan that you believe in.
How you might feel
This is the most hands-on stage for you. You might find this detail work a little boring. Many people find it empowering to get organized and make a plan. For the first time since your debt problems began, you might feel you're on the path toward solving your problem.
Debt Relief Stage 2: Wait and Save
Debt relief doesn’t happen overnight. Once you get everything organized, you can start negotiating with creditors. Most people can’t afford to save money for making offers and also keep up to date on all of their monthly payments. Also, creditors aren’t typically interested in negotiating if you’re current on your bills. Why would they? If you can afford to keep up, they assume that you can continue to make your payments.
That’s why most people who want debt relief stop making payments on the debts they want to negotiate.
It may take a while before creditors are willing to consider a settlement offer and even longer for them to approve one.
What to expect
The toughest part of this waiting game is that you’ll probably continue to be harassed for payments while you work on your debt settlement strategy. Any time you miss a payment, your credit standing will likely suffer. And creditors may pursue you for the debts.
At the same time, if you clearly can’t afford to fully repay your debts, your creditors may eventually become willing to negotiate. They may realize that accepting a lesser amount might be their best chance of getting any payment.
During this stage, take the money you would have made toward payments and set it aside in an account that’s just for debt settlement offers. If you work with a debt settlement company, they’ll set up this account for you, and they’ll use this money later to settle debts. An available lump sum may well improve your bargaining position.
How you might feel
Emotionally, this could be the lowest point of the process. Nobody likes to be harassed for payments. It’s tough to stay disciplined while you’re waiting for the process to begin showing results. The good news about low points is that when you reach them, there’s nowhere to go but up.
At this stage, working with a debt relief professional can be really helpful. It gives you someone to lean on during the tough times. A professional who has been through the process can give you the perspective to see that everything you're going through has a goal. Instead of just spinning your wheels, you’re now working on a solution.
Debt Relief Stage 3: Knock Down Debts
Assuming you have multiple creditors, the third stage of the process could be a mixed bag. The waiting game will continue, but the first signs of success should start to peek out.
What to expect
Not all of your creditors are likely to agree to settlement offers at the same time. Expect some negotiations to reach a conclusion, while others drag on.
During this stage, you may have to consider counteroffers from creditors. They may agree to cut your debt, but not by as much as you’d originally hoped. You’ll need to reassess your financial situation to decide which counteroffers to accept. Then you’ll have to figure out how that affects your ability to settle with other creditors.
How you might feel
When the first creditor accepts a settlement offer, for the first time in years you could start to feel some relief about your debt situation. Now you’re seeing the process start to work. Suddenly, the amount you owe will be heading in the right direction (down).
Debt Relief Stage 4: Back on Track
Every time you settle one of your debts, you’ll be one step closer to your goal. The hardest part—getting started—is over.
What to expect
Each time a creditor accepts a settlement offer, the debt settlement company will present it to you for approval. Your creditor might accept a lump sum for less than you owe, or a series of payments. Once you approve the agreement and at least one payment is made, the debt settlement company will take its fee from your dedicated account.
Settling debts won’t immediately repair your credit. However, it'll help you move forward to a better financial future. That will allow you to start building a positive payment history. In time, as you put your missed payments behind you and keep your credit card debt low, it’s possible to start rebuilding your credit score.
How you might feel
Elated. Hopeful. Resolving any problem can bring relief. People who enter debt settlement have often been dealing with debt problems (and the stress that goes with them) for years. The relief of resolving those problems can feel life-changing.
You should give yourself a big pat on the back. You had a problem, and even though it wasn’t easy, you took care of it. That’s a huge accomplishment.
Debt Relief Myths vs. Facts
You can find a lot of great info on the internet, but you can also find a lot of nonsense. Trying to separate the debt relief facts from the myths can be tricky. Here are some common debt relief myths—and the facts behind them.
Myth 1: Debt relief will ruin your credit score forever
Fact: While debt relief may have negative impacts on your credit score now, those impacts are definitely not forever. Many people notice their credit scores improve after completing a debt relief program because they stop accumulating more debt and can afford to pay their bills on time.
Myth 2: You can't get new credit after debt relief
Fact: Your options for new credit may be limited after debt relief, but they don't disappear entirely. Secured credit cards are particularly useful tools for rebuilding credit scores after completing a debt relief program. As you rebuild, your options for new credit could improve.
Myth 3: Debt relief can make all of your debt disappear
Fact: Most debt relief programs will only work for unsecured debts, like credit cards, medical bills, and many personal loans. It won't work for secured debts, like mortgages or auto loans—these loans have collateral that the lender can repossess or foreclose on and sell to get paid.
Debt relief can get rid of your debt for less than you owe, but it doesn't make debt go away like magic. You'll still need to repay some portion of your debt, depending on what's negotiated with your creditors.
Myth 4: Debt relief is a quick fix
Fact: Debt relief isn't an instant solution. It takes time to save money, negotiate with your creditors, and settle your debts. The process may take several months or even years if you have multiple debts to settle. There’s no quick and easy way to get rid of crushing debt.
Myth 5: Using debt relief means you failed
Fact: Seeking debt relief isn't a sign of failure. It's a sign that you're using all of your resources to improve your financial situation. Debt relief is a financial tool, and it's smart to use all of the tools at your disposal to deal with the challenges you face. The only failure is giving up.
A look into the world of debt relief seekers
We looked at a sample of data from Freedom Debt Relief of people seeking the best debt relief company for them during July 2025. This data highlights the wide range of individuals turning to debt relief.
Credit card tradelines and debt relief
Ever wondered how many credit card accounts people have before seeking debt relief?
In July 2025, people seeking debt relief had some interesting trends in their credit card tradelines:
The average number of open tradelines was 14.
The average number of total tradelines was 24.
The average number of credit card tradelines was 7.
The average balance of credit card tradelines was $15,142.
Having many credit card accounts can complicate financial management. Especially when balances are high. If you’re feeling overwhelmed by the number of credit cards and the debt on them, know that you’re not alone. Seeking help can simplify your finances and put you on the path to recovery.
Home-secured debt – average debt by selected states
According to the 2023 Federal Reserve Survey of Consumer Finances (SCF) (using 2022 data) the average home-secured debt for those with a balance was $212,498. The percentage of families with mortgage debt was 42%.
In July 2025, 25% of the debt relief seekers had a mortgage. The average mortgage debt was $236504, and the average monthly payment was $1882.
Here is a quick look at the top five states by average mortgage balance.
State | % with a mortgage balance | Average mortgage balance | Average monthly payment | |
---|---|---|---|---|
California | 20 | $391,113 | $2,710 | |
District of Columbia | 17 | $339,911 | $2,330 | |
Utah | 31 | $316,936 | $2,094 | |
Nevada | 25 | $306,258 | $2,082 | |
Massachusetts | 28 | $297,524 | $2,290 |
The statistics are based on all debt relief seekers with a mortgage loan balance over $0.
Housing is an important part of a household's expenses. Remember to consider all your debts when looking for a way to get debt relief.
Manage Your Finances Better
Understanding your debt situation is crucial. It could be high credit use, many tradelines, or a low FICO score. The right debt relief can help you manage your money. Begin your journey to financial stability by taking the first step.
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Author Information

Written by
Richard Barrington
Richard Barrington has over 20 years of experience in the investment management business and has been a financial writer for 15 years. Barrington has appeared on Fox Business News and NPR, and has been quoted by the Wall Street Journal, the New York Times, USA Today, CNBC and many other publications. Prior to beginning his investment career Barrington graduated magna cum laude from St. John Fisher College with a BA in Communications in 1983. In 1991, he earned the Chartered Financial Analyst (CFA) designation from the Association of Investment Management and Research (now the "CFA Institute").

Reviewed by
Kailey Hagen
Kailey is a CERTIFIED FINANCIAL PLANNER® Professional and has been writing about finance, including credit cards, banking, insurance, and retirement, since 2013. Her advice has been featured in major personal finance publications.
What types of debt can Freedom Debt Relief help me with?
Freedom Debt Relief could help you with debt from credit cards, medical bills, department store cards, and many other types of unsecured debt (debt that is not backed by collateral like a car or a house). Our program cannot help with secured debt, which is a debt that involves collateral (like auto loans and mortgages). Also, we cannot resolve federal student loans. We do help with private student loans and some business debts on a case-by-case basis.
How much does debt relief cost?
Across the industry, debt relief costs vary and are usually a percentage of the original amount of your debt or a percentage of the amount you've agreed to pay with the settlement.
Freedom Debt Relief’s fee ranges between 15% to 25% of enrolled debt (the amount of debt enrolled to be settled)–your rate may vary depending on your state of residency and amount you enroll.
In our program, clients pay FDR no fee whatsoever until a debt is negotiated, the settlement has been approved and the first payment has been made. You will know when a fee is charged because you will approve every settlement deal. Once we reach a settlement with a creditor, we immediately contact you for authorization. After you authorize a settlement and a payment has been made to your creditor, the fee associated with the debt is processed. The total fee associated with the program is included in the monthly savings quoted to you by a debt consultant.
When does Freedom Debt Relief collect customer fees?
FDR does not charge any upfront fees and only collects its fees after a settlement is authorized by the client and the first payment is made.
This fee amount is disclosed in full upfront and will never increase.
Note: As part of your debt settlement program, you open up a dedicated account with Crossroads Financial Technologies (CFT) to accumulate your settlement funds. You own this dedicated account and all funds in it. CFT collects fees for setting up and maintaining the dedicated account, and may also charge fees to make payments from the dedicated account. There is a one-time fee of $9.95 to set up the dedicated account, and a monthly fee of $9.95 that covers account servicing. Freedom Debt Relief does not share or receive any part of the fees paid to CFT.