Meet Our Clients: Laura A.
- UpdatedDec 18, 2024
- Laura sat down with FDR to share her story in a Q&A session.
- Laura suffered a heart attack, and medical bills led to credit card debt.
- The FDR program allowed Laura to make affordable deposits. Within a few months, "I got my first settlement and immediately felt better."
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At Freedom Debt Relief, our mission is to empower everyday Americans to move forward towards a better financial future and to date, we’ve helped hundreds of thousands of people do just that. To help us better tell our story, we’ve asked some of our clients to tell theirs.
Recently, our client Laura A. sat down with us to share her story in a Q&A session, as part of our Voice of Our Client series. Here’s a closer look at how debt relief has affected Laura’s financial situation and life, in her own words.
Medical bills led to credit card debt
FDR: How have your health issues impacted your debt?
Laura: I suffered my first heart attack in 2012, followed by my second one in 2017, and another one last year. My healthcare deductible kept increasing until I was paying thousands of dollars per hospital visit. I had no other choice than to use my credit cards.
Then, Laura found Freedom Debt Relief
FDR: What made you seek help?
Laura: My debt just kept growing year after year and it got so stressful. My health issues are triggered by stress, and this debt just made my condition worse. It had to stop. I Googled “debt relief” and I found Freedom.
FDR: On your initial phone call, did you feel pressured to join the program?
Laura: When I called Freedom, I felt no pressure to sign up. The gentleman on the phone made me feel calm and provided me all the information about the program. I discussed it with my husband and we decided it was the best option for us.
She followed the program and resolved her debts
FDR: How does it feel to be debt free?
Laura: Getting out of debt in just two years has lifted a huge weight off my shoulders. And I wouldn’t have been able to accomplish this without Freedom. They laid out the program and I just followed it. Now we are starting fresh and I’m looking forward to our future. I would not be where I am now without Freedom Debt Relief. I’m so thankful, and I wish I’d called them sooner.
FDR: Tell us how relieved you were after taking the first step.
Laura: Even though the program made sense to me, taking that first step was scary. But within a few months I got my first settlement and immediately felt better. That’s when I was like, ‘Okay, we did the right thing’. Plus, the monthly program payment was maybe a third of what I was paying on credit cards, so we were saving money too.
Ready for the next step in your story?
If you’re struggling with debt or are just worried about falling behind on payments, it might be time to take action like Laura did. Freedom Debt Relief is here to help you understand your options for dealing with your debt, including our debt relief program. Our Certified Debt Consultants can help you find a solution that will put you on the path to a better financial future. Find out if you qualify right now.
Check out the video of Laura’s full interview as well as the interviews of other successful FDR graduates.
Learn More
How Does a Debt Relief Program Work? (Freedom Debt Relief)
Study: Freedom Debt Relief Helps Clients Reduce Stress (Freedom Debt Relief)
5 Ways to Get Rid of Debt Stress (Freedom Debt Relief)
Americans Spending Stimulus Check on Bills, Debt (Freedom Debt Relief)
Debt relief stats and trends
We looked at a sample of data from Freedom Debt Relief of people seeking debt relief during November 2024. The data uncovers various trends and statistics about people seeking debt help.
Credit utilization and debt relief
How are people using their credit before seeking help? Credit utilization measures how much of a credit line is being used. For example, if you have a credit line of $10,000 and your balance is $3,000, that is a credit utilization of 30%. High credit utilization often signals financial stress. We have looked at people who are seeking debt relief and their credit utilization. (Low credit utilization is 30% or less, medium is between 31% and 50%, high is between 51% and 75%, very high is between 76% to 100%, and over-utilized over 100%). In November 2024, people seeking debt relief had an average of 79% credit utilization.
Here are some interesting numbers:
| Credit utilization bucket | Percent of debt relief seekers |
|---|---|
| Over utilized | 30% |
| Very high | 32% |
| High | 19% |
| Medium | 10% |
| Low | 9% |
The statistics refer to people who had a credit card balance greater than $0.
You don't have to have high credit utilization to look for a debt relief solution. There are a number of solutions for people, whether they have maxed out their credit cards or still have a significant part available.
Credit card debt - average debt by selected states.
According to the 2023 Federal Reserve Survey of Consumer Finances (SCF) the average credit card debt for those with a balance was $6,021. The percentage of families with credit card debt was 45%. (Note: It used 2022 data).
Unsurprisingly, the level of credit card debt among those seeking debt relief was much higher. According to November 2024 data, 88% of the debt relief seekers had a credit card balance. The average credit card balance was $15,618.
Here's a quick look at the top five states based on average credit card balance.
| State | Average credit card balance | Average # of open credit card tradelines | Average credit limit | Average Credit Utilization |
|---|---|---|---|---|
| District of Columbia | $16,967 | 7 | $24,102 | 121% |
| Arkansas | $12,989 | 9 | $28,791 | 83% |
| Tennessee | $13,822 | 9 | $27,261 | 82% |
| New Mexico | $11,860 | 8 | $25,731 | 82% |
| Kentucky | $12,834 | 8 | $26,156 | 81% |
The statistics are based on all debt relief seekers with a credit card balance over $0.
Are you starting to navigate your finances? Or planning for your retirement? These insights can help you make informed choices. They can help you work toward financial stability and security.
Manage Your Finances Better
Understanding your debt situation is crucial. It could be high credit use, many tradelines, or a low FICO score. The right debt relief can help you manage your money. Begin your journey to financial stability by taking the first step.
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