1. PERSONAL FINANCE

How to Find the Coronavirus Assistance You Can Get from Your State

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BY Sara Korn
May 14, 2020
 - Updated 
Dec 6, 2024
Key Takeaways:
  • Many states offer assistance in addition to federal coronavirus relief.
  • Assistance with food, medical needs, rent and utilities may be available.
  • Go to 211.org for call 211 on your mobile phone for more information.

There’s a lot of coverage about federal government coronavirus assistance out there right now, but did you know that state and local governments also have important resources to help consumers struggling due to the pandemic? Here are examples of local coronavirus benefits that are available from state and local governments.

State COVID-19 websites

Some states have websites that gather all the state’s resources in one place so it’s easy to find. Others have collected information on their main state or department of health home pages.

Take a look at the interactive map to click on your state’s coronavirus information and resource page.

Search or call 211

Just like 911 helps with life-threatening emergencies, 211 helps with essential human needs such as housing, food, clothing, healthcare, jobs, childcare, suicide prevention, and resources for the elderly, children, veterans, people with disabilities, and those who don’t speak English well.

Go to 211.org to access resources online, or call 211 from your phone and a referral specialist will guide you to local resources appropriate for your circumstances.

Eviction protection

Some counties, cities, and states like California have issued orders preventing eviction during the crisis. The specifics of each order are different, so it’s important to research the current laws in your area.

For example, some exemptions only apply if you suffered a loss of income due to COVID-19, some also cover those who are under quarantine, and others are even broader. Know your rights, because some landlords may try to evict despite government moratoriums on eviction. Keep in mind that the eviction limitations will expire, and you may need to pay the full amount later on or possibly face eviction at that time. Here are some additional resources:

It’s also a good idea to check your lease for language that may protect you from eviction in extenuating circumstances, such as a pandemic.

Food assistance

The Supplemental Nutrition Assistance Program (SNAP) is available in 47 states, and other states have similar programs that provide food benefits to those in need. New York’s SNAP website even tells you how long it takes to apply.

Government benefits may take some time to apply for and receive, so in the meantime look for assistance from your local food banks, schools, religious centers, and other nonprofit organizations.

Unemployment benefits

Some states have increased unemployment benefits or may be waiving waiting periods to collect benefits. To find employment programs and services available in your state, use the US Department of Labor’s online map. You can also search for “[your state] unemployment assistance.”

Utilities assistance

If you’re falling behind on utility payments, the good news is that many utility providers have temporarily changed their policies and are not shutting off services due to non-payment. However, it’s still a good idea to proactively contact your utility providers if you’re experiencing financial hardship and ask them to maintain your service and waive late fees.

In addition, contact your internet service provider to see if they have a program for households in need, especially if you have a child who requires internet access for distance learning.

Health insurance/medical leave

If you can no longer count on employment benefits, it’s important to understand what other healthcare options you have. Most states have health insurance programs for families that can’t afford private insurance. Use the CDC website to help you locate your state’s department of health.

Cash assistance

Some states and local governments are issuing their own coronavirus stimulus checks to local residents. Right now it’s only happened in a couple of places, but more may follow if the crisis continues, especially as states receive stimulus funds from the federal government. You can find examples here:

Communities coming together

There are many state and local resources available to help those who need assistance due to the devastation from the coronavirus, and most are working overtime to meet the extraordinary needs brought on by the pandemic. They may not all be able to help you, but keep looking until you find the ones that can help. Have patience, stay strong, and look for ways that you too can help your community and neighbors.

Learn More:

Debt relief by the numbers

We looked at a sample of data from Freedom Debt Relief of people seeking debt relief during October 2024. This data reveals the diversity of individuals seeking help and provides insights into some of their key characteristics.

FICO scores and enrolled debt

Curious about the credit scores of those in debt relief? In October 2024, the average FICO score for people enrolling in a debt settlement program was 582, with an average enrolled debt of $26,002. For different age groups, the FICO scores varied. For instance, those aged 51-65 had an average FICO score of 586 and an enrolled debt of $27,778. The 18-25 age group had an average FICO score of 552 and an enrolled debt of $15,780. No matter your age or debt level, it's reassuring to know you're not alone. Taking the step to seek help can lead you towards a brighter financial future.

Collection accounts balances – average debt by selected states.

Collection debt is one example of consumers struggling to pay their bills. According to 2023, data from the Urban Institute, 26% of people had a debt in collection.

In October 2024, 30% of debt relief seekers had a collection balance. The average amount of open collection account debt was $3,203.

Here is a quick look at the top five states by average collection debt balance.

State% with collection balanceAvg. collection balance
District of Columbia23$4,899
Montana24$4,481
Kansas32$4,468
Nevada32$4,328
Idaho27$4,305

The statistics are based on all debt relief seekers with a collection account balance over $0.

If you’re facing similar challenges, remember you’re not alone. Seeking help is a good first step to managing your debt.

Support for a Brighter Future

No matter your age, FICO score, or debt level, seeking debt relief can provide the support you need. Take control of your financial future by taking the first step today.

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