Client reviews & testimonials

The type of debt relief Freedom Debt Relief offers is known by several names: debt resolution, debt negotiation, and debt settlement. Debt relief allows you to resolve your unsecured debt (debt that is not backed by collateral like a car or a house; most often credit card debt) by negotiating with creditors and reducing the amount you owe. You could negotiate with your creditors on your own or use a debt relief program like Freedom Debt Relief to help you settle your debt.

During the debt relief process, you usually voluntarily stop paying your creditors and start saving money in a special purpose account (what Freedom Debt Relief calls your 'dedicated account') that is used to hold the funds used to settle your debt. Once enough money is saved into this account, the debt relief company you hired contacts your creditors to negotiate a debt settlement amount that is lower than what you currently owe.

Freedom Debt Relief could help you with debt from credit cards, medical bills, department store cards, and many other types of unsecured debt (debt that is not backed by collateral like a car or a house). Our program cannot help with secured debt, which is a debt that involves collateral (like auto loans and mortgages). Also, we cannot resolve federal student loans. We do help with private student loans and some business debts on a case-by-case basis.

Across the industry, debt relief costs vary and are usually a percentage of the original amount of your debt or a percentage of the amount you've agreed to pay with the settlement.

Freedom Debt Relief’s fee ranges between 15% to 25% of enrolled debt (the amount of debt enrolled to be settled)–your rate may vary depending on your state of residency and amount you enroll.

In our program, clients pay FDR no fee whatsoever until a debt is negotiated, the settlement has been approved and the first payment has been made. You will know when a fee is charged because you will approve every settlement deal. Once we reach a settlement with a creditor, we immediately contact you for authorization. After you authorize a settlement and a payment has been made to your creditor, the fee associated with the debt is processed. The total fee associated with the program is included in the monthly savings quoted to you by a debt consultant.

Freedom Debt Relief is an established leader in debt resolution. Since 2002, over 1 million clients have been served by the Freedom Debt Relief program. We have resolved over $18 billion in debt. We have a team of committed experts working on your side: 500+ certified debt consultants, 200+ debt negotiators, and 300+ customer service representatives. We are an established employer with 1,300+ US employees in AZ, CA, and TX.

Lastly, Freedom Debt Relief formally has a promise to customers in place to ensure that we deliver results to our customers. This promise is called the Freedom Debt Relief Promise and it assures that: 1. Each prospective customer has an opportunity to learn about their debt relief options , even those beyond our services. 2. Each customer receives a personalized assessment and recommendation of the course of action that offers the best opportunity for consumers to achieve their financial goals. 3. Each customer is fully informed at each step of the process. 4. Each customer has a Program Guarantee that Freedom Debt Relief succeeds only when our customers succeed. In addition to only charging fees when FDR delivers settlements, the Program Guarantee states that when a customer graduates or leaves the program, FDR will refund fees if their settlement and fees are more than the amount they originally owed when they enrolled in the program.